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Can I play in competitive mode against my friends?
There is no stopwatch or automated system for competing between multiple teams. If you’re interested, we have designed a scorecard to assign a score for each step. To find out more about competitive mode, click here.
Is there a minimum age?
Most of our games are accessible for ages 12 and up. For younger children, we recommend the support of an adult to help them through the game.
Are purchases reimbursable?
No, all sales are final.
How long does an MindOpus game last?
It depends on the game chosen and its difficulty level. On average, you can schedule 90 minutes of play. However, there’s no time limit, so you can do it at your own pace, and even in multiple sessions during the 365 days of validity.
Is the MindOpus game hosted by someone?
No, there’s no game host or facilitator. So, you don’t have to reserve a particular time slot to play. Just play when you feel like it!
I want to play with people remotely. How does that work?
For participants playing remotely with other players, each player must have their own access to the game that they can open on one of their screens (computer, tablet, television, etc.). Each player must log in via their customer account which is automatically created at the time of purchase. Then, all you have to do is connect with the other players via a communication platform (Facetime, Skype, Zoom, etc.) to see each other and discuss the solutions to the puzzles. This is not a video game in which you will see the progress of your teammates in the game. Each player, on their own device, will have to enter the answers to move on to the next step.
Can I play the game immediately after having purchased it?
Simply allow a few minutes for the website to process your purchase. Once the transaction is complete, you can start your game by going to the Purchased Games / My Membership section of your customer account. This customer account can be accessed directly at the top right of the MindOpus website.
Do I have to start the game on the date of purchase, or can I start it later?
You’ll have access to the game starting at the time of your purchase and for the next 365 days.
If you decide to play in several sessions, we recommend that you take notes of the answers obtained at each stage to easily pick up where you left off, because your answers won’t be saved.